Delivery speed is approximate and calculated after order processing. Orders are processed within 24 - 48 hours. Business days do not include weekends or holidays. Please note, any merchandise that is refused at delivery will be refunded less the amount of return shipping. Please review our return policy for additional information.

Expedited Shipping Ordering Deadlines & Arrivals
Order Before Noon ET:

Sunday
arrives:
Wednesday (Two Business Days)

Monday
arrives:
Wednesday (Two Business Days)

Tuesday
arrives:
Thursday (Two Business Days)

Wednesday
arrives:
Friday (Two Business Days)

Thursday
arrives:
Monday (Two Business Days)

Friday
arrives:
Tuesday (Two Business Days)

Saturday
arrives:
Wednesday (Two Business Days)

Please Note:

*Second day delivery may not be available on all items. If you need a product right away, please call 727-977-5400 between 9AM - 5PM Eastern time to check availability and to place your order. If you call after hours, please leave a message with our answering service and we will return your call the next business day. Second day deliveries must have matching shipping and billing addresses for security purposes.

Please Note:

The customer is responsible for all applicable Customs duties. If the item is out of stock and will be delayed, we will inform you of the expected delivery date, unless you inform us otherwise.

Our hope is that you are thrilled with your purchase. If, however, it isn’t everything
you’d hoped it to be, you can return it for a full refund at any Peltz Shoes location
or ship it back to us. Just a few things to remember:

• We must receive the merchandise within 30 days of order date
  (when you placed the order)
• It must be in unworn condition in the original shoe box (the one it came in)
• The original box must be untaped and unmarred (in good shape)
• You must put the original box in another carton or poly bag (to protect it during shipping). This can be a new or previously used box or bag
• All denied returns must have the return shipping prepaid within 120 days of Peltz Shoes receiving the non-refundable item.

It's simple! Just visit our return center to start your return. We will need the email address associated with your purchase, or your order number + shipping zip code. No order slip required! Once you complete the return, you will receive step-by-step instructions and a prepaid shipping label, which will be to your email.

Returns and Exchanges are completely free to you. Please note that we do not cover the cost to our neighboring places Canada, Alaska, Hawaii and Puerto Rico. All charges are at the return shippers discretion.

If your item is damaged and your purchase date falls outside the 90-day return window, please contact sales@peltzshoes.com for hands-on assistance.

As long as the shoes and shoebox are protected from damage in-transit, you can use any packaging you like.

If you received an incorrect item, feel free to call our Customer Care team for assistance or start an exchange in our Returns Center. After starting your exchange, select 'received wrong item' under 'reason for return', and proceed through the exchange. Your preferred item will ship to you within 24-48 hours.

Not your style? Visit our returns center and click the "Returning a gift" link below the email entry box. Enter your order number and your email to initiate the return. Don't worry, your gifter won't be notified of the return!

Of course! You're welcome to return your item at any of our retail locations. Find the nearest Peltz Shoes store here, and one of our Fit Specialists will help you find your new product!